​
TERMS & CONDITIONS
​
Terms and Conditions of www.valentinasrecipes.co.uk
​
DELIVERY POLICY
We deliver to any address within 15KM from SW18 1DL ,(London).
Minimum purchase and delivery fee may change base on your postcode and will be charged at the checkout.
We deliver every day of the week . We will always try our best to ensure punctual delivery however Valentina's Recipes will not be responsible if a delivery arrives late due to any circumstances outside our control.
We are unable to provide refunds for any deliveries sent to the wrong location so please make sure your address is correct and if not notify us at least 24hours before your delivery date by contacting us via email : info@valentinasrecipes.co.uk
​
ORDERS AND DELIVERIES
Order Acceptance Policy
Valentina's Recipes reserves the right, at our absolute discretion, to accept or reject any order requests without giving reasons. In case of rejection, Valentina's Recipes will refund or cancel any payments received in full, via the same payment method used to make the order.
​
TIMING OF YOUR ORDER
Customers will be able to select the delivery date and time during the checkout process however we can't guarantee the exact time of the delivery . Our delivery slot is between 10:30am to 7pm . Valentina's Recipes allows advanced order requests only between 1 and 20 days from the day you are placing your order. If you wish to place an order for a longer period, kindly contact us via our ‘Contact us’ section, and we will process the order request for you.
​
CHANGES TO YOUR ORDER
If you wish to change your order, please contact us at : info@valentinasrecipes.co.uk
We always try our best to accommodate your request and to make last-minute changes for you, however, we can only guarantee changes that are requested at least 12 hours before the agreed delivery date.
​
CANCELLATION POLICY
To cancel your order, please let us know 2 days before the intended delivery date and we’ll be happy to provide a full refund. Valentina's recipes do not offer any refund for orders cancelled after this notice period.
PAYMENTS
We accept all major payment method . To offer the best security, all our payments are processed securely by Paypal.
​
GIFT CARD
e-gift cards can be redeemed online at VALENTINA'S RECIPES website
Enter your gift card number at checkout in the “Coupon code” space.
• cannot be exchanged for cash.
• not transferable.
• only one e-gift card can be redeemed in any one transaction. The entire balance
on the e-gift card must be spend in one transaction only
Period of Validity:
E-gift cards are valid for 3 months from the date of issue
Cancellation:
Cannot be returned or refunded, except in accordance with your statutory rights,
for example in the event the products you order are not of satisfactory quality.
Changes to the Gift Card Terms & Conditions
Valentina’s Recipes reserves the right to amend the terms and conditions
of E-Gift Cards at any time and to take appropriate action, including
the cancellation of the card, if, in its discretion, it deems such action necessary.
​